PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from spider-hoodies.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
Each time you come to the Site, some details about your device are gathered automatically. These include your web browser, IP address and time zone, plus some of the cookies stored on your device. While you move around the Site, we also record which individual pages or products you look at, which websites or search terms sent you here, and how you use the Site. We call this automatically gathered data “Device Information”.
We gather Device Information through these technologies:
– “Cookies” are small data files stored on your device or computer. They often carry an anonymous unique identifier. To learn more about cookies and how to switch them off, go to http://www.allaboutcookies.org.
– “Log files” record what happens on the Site. They capture data such as your browser type, IP address, Internet service provider, referring and exit pages, and date and time stamps.
– “Web beacons”, “tags” and “pixels” are electronic files that record how you browse the Site.
We also gather certain details from you when you buy, or try to buy, through the Site. These include your name, your billing and shipping addresses, payment information (credit card numbers included), email address and phone number. We call this “Order Information”.
In this Privacy Policy, “Personal Information” means Device Information and Order Information together.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the Order Information we gather to fulfil any orders placed on the Site. This covers processing your payment details, organising delivery, and sending you invoices and/or order confirmations. We also use this Order Information to:
– Get in touch with you;
– Check our orders for possible risk or fraud; and
– Send you information or advertising about our products or services, where this fits the preferences you have given us.
The Device Information we gather helps us screen for possible risk and fraud, your IP address in particular. More broadly, it helps us improve and optimise the Site, for example by producing analytics on how our customers browse and use the Site, and by measuring how well our marketing and advertising campaigns perform.
SHARING YOUR PERSONAL INFORMATION
As explained above, we pass your Personal Information to outside parties who help us make use of it. One of the tools we rely on is Google Analytics, which tells us how customers use the Site. Google sets out how it handles your Personal Information at https://www.google.com/intl/en/policies/privacy/. Google Analytics also offers an opt-out, which you will find at https://tools.google.com/dlpage/gaoptout.
Lastly, we may share your Personal Information in order to follow applicable laws and regulations, to reply to a subpoena, a search warrant or any other lawful request for information that reaches us, or to protect our rights in some other way.
We give no guarantee that the service will be uninterrupted or free of errors. We provide the service “as is”, with no warranties of any kind. Spider Hoodies, its affiliates and its licensors accept no liability for any damages that result from use of the service or products.
BEHAVIOURAL ADVERTISING
As set out above, we use your Personal Information to show you targeted adverts or send you marketing messages that we think may interest you. To learn more about how targeted advertising works, see the educational page of the Network Advertising Initiative (“NAI”) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
The links below let you switch off targeted advertising:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
For some of these services, you can also opt out through the portal run by the Digital Advertising Alliance: http://optout.aboutads.info/.
We give no guarantee that the service will be uninterrupted or free of errors. We provide the service “as is”, with no warranties of any kind. Spider Hoodies, its affiliates and its licensors accept no liability for any damages that result from use of the service or products.
DO NOT TRACK
Please be aware that if your browser sends a Do Not Track signal, our Site does not change how it collects and uses data.
YOUR RIGHTS
European residents have the right to access the personal information we keep about you, and to ask us to correct, update or delete it. To use this right, please get in touch using the contact details below.
For European residents, please also note that we process your information to fulfil contracts we may have with you (for instance, if you order through the Site), or else to pursue our legitimate business interests set out above. Your information will also be transferred outside Europe, to places that include Canada and the United States.
DATA RETENTION
When you order through the Site, we hold on to your Order Information for our records until you ask us to delete it.
CHANGES
From time to time we may update this privacy policy, for example to reflect changes in how we work, or for reasons that are operational, legal or regulatory.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected]